Debt Collection
Our unique methodology focuses on continuity by engaging effective and efficient debt collection strategies and optimizing customer experience (CX) to minimize the risk of the customer and financial loss for our clients. We connect with debtors on a human level combined with our problem-solving capacity support our dedication to finding the right solutions when it comes to our customer receivables.
Our Customers
Large, Medium, and Small Businesses with past-due, delinquent, or default accounts and invoices.
Both B2B and B2C businesses that offer credit sales to their customers.
Financial Institutions (Banks, Credit Unions, Lending Companies, Mortgage & Loans)
Healthcare & Private Medical Institutions
Our Approach
We connect with debtors on a human level and combined our problem-solving capabilities to find the right solutions when it comes to our customer receivables. Debtors have the convenience of various payment method options.
Our clients will enjoy 24hr visibility of the collection performance with transparent and flexible fee structure to fully customize their experience and compliment their business needs.
Watch A Brief Video on Debt Collections
Debt Collection Services
When time is of the essence and you've exhausted all other options to recover debt, we're able to deliver to your bottom line.
Segmentation
This allows us to invest greater effort in accounts with the highest likelihood of repayment first.
Assessment & Assignment
Accounts are assessed based on the segmentation and probability/collectability model and strategically assigned to the most suitable agent.
Contact Strategy
Our contact strategy rests on the foundation of means, intensity and experience. It combines professionalism with the seriousness required to enforce the collection of delinquent debt. Several methods are used to reach debtors.
Control & Monitoring
While we manage our customers debt portfolios, our customers stay informed with real-time, dynamic online access to their portfolios and receive reports on performance and consumer feedback, at their desired frequency.
Legal Actions, Default & Awarded Judgements
Once the client has given the approval to proceed with legal action, ABSL attorneys will proceed with this step and file the lawsuit and the delinquent account holder will be served.
Remittance
Payment will be remitted to client via ACH or online bank transfer of another method as agreed with client. This will be paid by the 7th day of each month following the month the collections were received. This will be accompanied by a detailed report to assist client in reconciling.
Contact Us
Find a solution. Discuss further the potentials with one of our Solutions Specialists.
Frequently Asked Questions
What is First Party Collections?
First Party Collections is when we manage the full Accounts Receivables process for you. This is includes invoicing, collecting and posting of your payments & charges from or to your customers and vendors on your behalf.
I have a small business, does it matter?
It doesn't matter the size of the business, we can develop a process using the latest systems to manage your payments and charges for you.
What are the rates for this service?
Our affordable rates depends on how detail the activities will be and the size of your organization. We would quote a rate that is specific to the needs of your organization while presenting you with the most attractive price.
Will I receive reports?
Yes. Our team will provide thorough reports of funds collected, invoices generated as well as charges billed and payments received or made in a clear comprehensive report showing your profit and loss; along the way providing advice on the financial position of your organization.